Contact Us

Get in Touch

Whether you have a question about our courses, need help with your account, or want to discuss organisation licensing, we're here to help.

Email Us

We aim to respond within 24 hours

thomas.downie@theprehospitalclassroom.co.uk

Location

Based in the United Kingdom

Serving ambulance services and training centres nationwide

Organisation Enquiries

For bulk licensing and partnerships

thomas.downie@theprehospitalclassroom.co.uk

Response Times

General enquiries24–48 hours
Technical supportSame day
Organisation enquiries1–2 business days

Send Us a Message

FAQs

Common Questions

Find quick answers to frequently asked questions.

How do I access my courses after purchase?
Once you've purchased a membership or course, you can access all your content by signing in to your account. Your dashboard will show all available courses and your progress.
Can I get a refund if I'm not satisfied?
Yes, we offer a 14-day money-back guarantee on all memberships. If you're not satisfied, contact us within 14 days for a full refund.
Do you offer bulk licensing for organisations?
Absolutely. We work with NHS Trusts, private ambulance services, and training centres. Contact us to discuss your organisation's needs and get a custom quote.
Are the certificates recognised by employers?
Our certificates clearly state the CPD hours earned and are designed to support your professional development portfolio. Many NHS Trusts and employers recognise our certificates.